Emi Hiratsuka , CAM
Orlando,Florida
Summary
Property Manager with experience of 4+ years specializing in property management, training, sales and operations. Goal- oriented professional dedicated to driving operational success and provide customers with memorable client service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
The Realty Medics
08.2019 - Current
- Developed and implemented marketing strategies to increase occupancy rates.
- Supervised team members within the department.
- Initiated the on-boarding process with new clients.
- Met with clients to present our property management services.
- Developed and maintained courteous and effective working relationships with clients.
- Used performance dashboards and data to monitor daily performance.
- Created rental property listings and marketing descriptions.
- Coordinated with builders to resolve warranty issues on newly built homes.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Managed all day-to-day activities involving tenants, vendors, builders, and property management.
- Collected and maintained careful records of rental payments and payment dates.
Character Photographer Coordinator
Universal Orlando
07.2013 - 06.2023
- Facilitated entertainment performances by providing positive service and accurate information to guests according to Entertainment departmental guidelines and expectations.
- Managed the safety and physical well-being of performers while on set.
- Maintained the guest photography line, handling cameras, autograph books and other guest/management needs.
- Assisted in operational/administrative duties which may include; daily set up and strike of stanchions and signage, proper use and refueling of company vehicles, and completion of daily paperwork.
Project Coordinator
Orlando Science Center
02.2018 - 08.2018
- Planned and executed different memory sensor activities for children.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Collected data periodically to manage and evaluate project completion and success.
- Proposed ideas for creative activities in Kids Town
- Prepared program ideas in KidsTown studio.
- Maintained database and spreadsheets with accurate inventory and status.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL07.2017
Associate of Arts - Psychology
Valencia College
Orlando07.2014
Skills
- Training and Development
- Communication
- Customer Service
- Proficiency in Microsoft Office
- Time Management
- Problem Solving
- Project Management
- Research
- Office Management
- Planning
- Negotiating
- Teamwork
- Sales
Certification
Community Association Manager (CAM) | State of Florida Department of Business and Professional Regulation | February 2024
Timeline
Property Manager
The Realty Medics
08.2019 - Current
Project Coordinator
Orlando Science Center
02.2018 - 08.2018
Character Photographer Coordinator
Universal Orlando
07.2013 - 06.2023
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Valencia College
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