Emi Grace Howard
Flowery Branch,GA
Summary
I grew up in foster care and recently got adopted in 2020! I've been working since 2023 when I turned 18. I started retail at Lush Cosmetics, took a break for my mental health, then began working at Earthbound Trading Co. I've learned many customer service skills since working. I've recently discovered I have POTS disorder, so a job that does not require much standing would be perfect for me!
Overview
1
1
year of professional experience
Work History
Sales Associate
Earthbound Trading
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Professional Development
11.2023 - 05.2024
I needed to focus on my mental health, I felt like I could not be the best employee while I was struggling mentally. After a few months of therapy and working on myself, I felt it was time to start working again.
Sales Associate
Lush Cosmetics
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
West Hall High School
Oakwood, GA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Relationship Building
- Money Handling
- Guest Relations
Timeline
Sales Associate
Earthbound Trading
05.2024 - Current
Professional Development
11.2023 - 05.2024
Sales Associate
Lush Cosmetics
08.2023 - 11.2023
High School Diploma -
West Hall High School
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