Emiko Knoch
Brownstown,MI
Summary
Adept Pharmacy Technician with a proven track record at CVS Pharmacy, enhancing workflow and patient care through meticulous medication dispensing and effective problem-solving. Demonstrates exceptional teamwork and pharmacy software proficiency, significantly contributing to operational efficiency and compliance. Prioritizes confidentiality and patient satisfaction, embodying a results-driven approach with a focus on continuous improvement. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
12.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Associate of Arts - Liberal Arts And Sciences
Henry Ford College
Dearborn, MINo Degree - Pre-nursing
Wayne State University
Detroit, MI05.2025
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Prescription Filling
- Answering customer questions
- Supply Restocking
- Stocking shelves
- Processing payments
- Pharmacy Software Proficiency
Timeline
Pharmacy Technician
CVS Pharmacy
12.2020 - Current
Associate of Arts - Liberal Arts And Sciences
Henry Ford College
No Degree - Pre-nursing
Wayne State University
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