Emilee Gibson
Corpus Christi,United States
Summary
Dedicated receptionist and manager with strong customer service skills, adept at handling inquiries, resolving complaints, and ensuring satisfaction. Proficient in transaction processing and maintaining a professional atmosphere in fast-paced environments. Committed to fostering positive client relationships and supporting team success.
Overview
2
2
years of professional experience
Work History
Manger
Classy Nails
Corpus Christi, Texas
08.2025 - Current
- Supported daily salon operations and staff scheduling for nail salon.
- Trained and guided team members on customer service standards, enhancing overall customer experience.
- Applied customer service standards to effectively address customer issues, ensuring consistent service quality.
- Resolved customer complaints and issues promptly, reinforcing customer loyalty and brand reputation.
- Addressed customer inquiries and complaints to support satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Receptionist
Classy Nails
Corpus Christi, United States
08.2024 - Current
- Provided exceptional customer service by actively listening to client needs and offering tailored solutions.
- Fostered customer satisfaction by addressing inquiries and resolving issues promptly.
- Cultivated professional and courteous interactions with clients to create a welcoming atmosphere.
- Managed incoming calls efficiently.
- Checking customers in and out
- Tracked and processed client payments.
- Maintained focus on tasks in a fast pace environment
Education
High School -
London High School
Corpus Christi, TX01-2024
Skills
- Customer service
- Teamwork skills
- Payment processing
- Retail management
- Operational oversight
- Task execution
- Time management
- Calendar management
- Flexibility under pressure
- Conflict resolution
- Problem solving
- Teamwork skills
- Retail management
Location
Corpus Christi, TX, 78415, United States
Personal Information
Title: Receptionist
Timeline
Manger
Classy Nails
08.2025 - Current
Receptionist
Classy Nails
08.2024 - Current
High School -
London High School