Summary
Overview
Work History
Education
Skills
Timeline
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Emilee Manning

Oklahoma City,OK

Summary

Hardworking server/bartnder with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
Oklahoma City, OK
12.2023 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Bartender

Texas Roadhouse
Stillwater, OK
06.2021 - 12.2023
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Effectively multitasked within fast-paced environment.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Developed good working relationships with fellow employees through effective communication.
  • Collected and organized daily till totals and tips.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Trained new bartenders on drink preparation and upselling techniques.

Key Holder

Texas Roadhouse
Stillwater , OK
07.2022 - 01.2023
  • Counted and balanced registers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Chandler High School
Chandler, OK
01-2018

Some College (No Degree) - Marketing/Management

Oklahoma State University
Stillwater, OK

Skills

  • Food Delivery
  • Order Management
  • Guest Engagement
  • Effective Customer Upselling
  • Anticipating Guest Needs
  • Engaging Personality
  • Cash and Credit Transactions
  • Task Delegation
  • Team Training and Development

Timeline

Server

Texas Roadhouse
12.2023 - Current

Key Holder

Texas Roadhouse
07.2022 - 01.2023

Bartender

Texas Roadhouse
06.2021 - 12.2023

High School Diploma -

Chandler High School

Some College (No Degree) - Marketing/Management

Oklahoma State University

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Emilee Manning