Emilia Aguilera
Fresno,CA
Summary
Proven Sales Associate at Island Waterpark, adept in customer service excellence and cash handling, enhanced customer satisfaction through exceptional service and relationship-building. Demonstrated work ethic and integrity, leading to significant improvements in customer loyalty and transaction accuracy. Skilled in customer assistance and time management, consistently exceeding employer expectations without exceeding a 55-word limit.
Overview
2025
2025
years of professional experience
Work History
Cashier
Honey Baked Ham and Cafe
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Associate
Island Waterpark
06.2024 - 09.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Bullard High School
Fresno, CA06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Money Handling
- Cleaning and sanitizing
- Customer Relations
Timeline
Sales Associate
Island Waterpark
06.2024 - 09.2024
Cashier
Honey Baked Ham and Cafe
High School Diploma -
Bullard High School
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