Emilia Augello
Summary
Although I have a diverse background, my communication skills and willingness to learn and work with others has led me to achieve results for all parties involved. I am efficient and detail-oriented with a knack for understanding complex problems and offering solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Key Holder
Bath & Body Works
11.2022 - Current
- Supervised daily store operations to ensure adherence to company policies and procedures.
- Trained and mentored new employees on customer service standards and product knowledge.
- Managed cash handling processes, including deposits and register reconciliations.
- Implemented visual merchandising strategies to enhance product displays and maximize sales.
- Collaborated with management to execute promotional events, driving foot traffic and engagement.
- Developed and maintained strong relationships with guests with a "guest-first" mentality.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Dental Assistant
New Tampa Dental
09.2012 - 03.2022
- Introduced and maintained scanner technology in office, ensuring optimized treatment and care.
- Regularly update practice software for Dentrix and Dexis x-ray sensors.
- Provide hardware fixes to both computers and dental units.
- Assisted with patient intake, ensuring accurate information collection and efficient workflow.
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dentists during procedures, providing necessary tools and materials promptly.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Streamlined appointment scheduling process, enhancing patient access to services.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
Dental Assistant
New Tampa Dental
03.2006 - Current
- Introduced and maintained scanner technology in office, ensuring optimized treatment and care.
- Regularly update practice software for Dentrix and Dexis x-ray sensors.
- Provide hardware fixes to both computers and dental units.
- Assisted with patient intake, ensuring accurate information collection and efficient workflow.
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dentists during procedures, providing necessary tools and materials promptly.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Streamlined appointment scheduling process, enhancing patient access to services.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
Education
Bachelor of Science - Applied Technology
Wilmington University
New Castle, DE05-2026
Skills
- Appointment scheduling
- Team collaboration
- Cross-training capabilities
- Knowledge of computer hardware
- Proficient in Microsoft Office
- Complex Problem-solving
- Continuing education commitment
Certification
Microsoft IT Support Specialist Certificate
IBM Machine Learning Certificate
CPR certified
X-Ray and radiation certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Avid Reader
- Artificial Intelligence (AI) and Machine Learning
- Hiking
- Running
- Camping
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
Timeline
Key Holder
Bath & Body Works
11.2022 - Current
Dental Assistant
New Tampa Dental
09.2012 - 03.2022
Dental Assistant
New Tampa Dental
03.2006 - Current
Bachelor of Science - Applied Technology
Wilmington University