Patricia Olmeda
Hopewell Junction,NY
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work History
Key Holder
Kay Jewlers
Poughkeepsie, New York
05.2021 - Current
- Assisted customers with product selection and provided jewelry expertise.
- Managed cash register operations and processed sales transactions efficiently.
- Organized merchandise displays to enhance store aesthetics and customer engagement.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Bra Fitting Specialist
Victoria Secret
Poughkeepsie
07.2018 - 04.2021
- Conducted personalized bra fittings to enhance customer comfort and support.
- Provided expert advice on lingerie styles and sizes to meet customer needs.
- Educated customers on proper care and maintenance of bras and lingerie.
- Managed inventory levels of bras and intimates for optimal stock availability.
- Collaborated with team members to create visually appealing displays and merchandising.
- Maintained a clean, organized fitting room environment for enhanced customer experience.
- Highlighted new products by creating displays to enhance brand awareness and amplify engagement.
- Greeted customers warmly upon arrival at the store and provided assistance as needed.
- Assisted other departments within the store when necessary.
- Conducted professional bra fittings for customers, assessing their needs and recommending appropriate sizes and styles.
- Provided expert advice on lingerie products to customers, including bras, panties, shapewear, sleepwear and more.
Salon Receptionist
Venus Beauty Salon
Fishkill, New York
02.2016 - 05.2020
- Managed appointment scheduling for clients using salon management software.
- Greeted clients warmly and directed them to appropriate service providers.
- Answered phone calls and responded to inquiries regarding services and pricing.
- Handled cash and processed payments efficiently at the front desk.
- Assisted stylists by preparing client records and ensuring timely service flow.
- Maintained cleanliness and organization of reception area and waiting room.
- Scheduled appointments using salon software system.
- Processed payments for services rendered.
- Ensured all areas of the salon were clean and organized at all times.
Makeup Artist
Venus Beauty Salon
Fishkill, Ny
02.2016 - 05.2020
- Consulted clients on makeup styles and preferences to enhance their appearance.
- Applied makeup using professional techniques for various occasions and events.
- Maintained a clean and organized workstation for efficient service delivery.
- Selected appropriate tools and products based on client skin types and needs.
- Provided makeup services for weddings, proms and other special events.
- Handled appointment booking, canceling, and rescheduling.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Applied makeup to clientele to cover imperfections and create new looks.
- Performed makeovers for fashion shows and special events.
- Consulted with clients about desired look or color palette prior to application process.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Researched makeup trends to learn about new products and techniques
Cashier
Rite Aide Pharmacy
New Hyde Park, New York
04.2013 - 02.2016
- Processed customer transactions efficiently at Rite Aid Pharmacy.
- Managed cash register and balanced cash drawer daily.
- Assisted customers in locating pharmacy products and services.
- Monitored inventory levels and restocked shelves as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
N/A - Cosmetology
Capri
Newburgh, NY 01.2018 - 01.2019
Herricks High School
New Hyde Park, NYSkills
- Customer service
- Visual merchandising
- Cash handling
- Inventory management
- Sales transactions
- Retail operations
- Product knowledge
- Team collaboration
- Appointment scheduling
- Time management
- Task delegation
- Scheduling coordination
- Opening and closing coordination
Timeline
Key Holder
Kay Jewlers
05.2021 - Current
Bra Fitting Specialist
Victoria Secret
07.2018 - 04.2021
N/A - Cosmetology
Capri
01.2018 - 01.2019
Salon Receptionist
Venus Beauty Salon
02.2016 - 05.2020
Makeup Artist
Venus Beauty Salon
02.2016 - 05.2020
Cashier
Rite Aide Pharmacy
04.2013 - 02.2016
Herricks High School