Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

EMILIA CABRERA

Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

President

Emilia's Community Services
Bronx, NY
12.2020 - Current
  • Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Composed or prepared correspondence, case notes and narratives with computer-based applications.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
  • Evaluated and addressed individual client needs and concerns.

Community Liaison

NYS Senate
Bronx, NY
11.2021 - 10.2022
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Established relationships with management, local leaders and community members to achieve program objectives.
  • Handled research and administrative tasks to support community outreach and program initiatives.
  • Educated clients on options to assist in making informed decisions.
  • Provided information to access financial assistance, legal aid or housing.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Maintained and developed community relationships to support various client referrals.

Education

Psychology / Accounting

Monroe College
The Bronx, NY

Banking Operations - Banking

Caliber Training Institute
New York, NY

Skills

  • Industry partnership development
  • Performance optimization
  • Strategic planning
  • Operations oversight
  • Event planning
  • Team building and leadership
  • Public speaking events
  • Customer service
  • Women's issues
  • Good work ethic
  • Microsoft Office
  • Decision-making

Timeline

Community Liaison

NYS Senate
11.2021 - 10.2022

President

Emilia's Community Services
12.2020 - Current

Psychology / Accounting

Monroe College

Banking Operations - Banking

Caliber Training Institute

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EMILIA CABRERA