Emilia Mata
Freeport,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator (Speaks Spanish) and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
CVS Healthcare
Freeport, TX
02.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase medicine or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Brazosport High School
Freeport, TX05-2021
Some College (No Degree) - Process Operations
Brazosport College
Lake Jackson, TXSkills
- Customer Service
- Cash Handling
- Customer Assistance
- Cash Register Operation
- [Spanish] translation
- Time management skills
- Product Knowledge
- Guest inquiries
- Order Packaging
- Customer service excellence
- Inventory Stocking
- Active Listening
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
CVS Healthcare
02.2022 - Current
High School Diploma -
Brazosport High School
Some College (No Degree) - Process Operations
Brazosport College
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