Emilia Volpe
Mullica Hill,NJ
Summary
Dynamic and dedicated restaurant hostess with a proven track record at Chickie's and Pete's, excelling in customer service and guest relations. Trained new staff on operational procedures while enhancing guest satisfaction through prompt and friendly interactions. Skilled in multitasking and maintaining operational readiness, ensuring a welcoming dining experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Chickie's and Pete's
07.2023 - 05.2025
- Trained new hostesses on operational procedures and customer service standards.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
- Conducted daily inventory of menus and supplies, maintaining operational readiness.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma -
Clearview Regional High School
Mullica Hill, NJ06.2025
Associate of Arts - Psychology
Rowan College At Gloucester County
Sewell, NJ05-2027
Skills
- Customer Service
- Communication skills
- Social perceptiveness
- Sales-Driven Skills
- Multi-Tasking
Timeline
Restaurant Hostess
Chickie's and Pete's
07.2023 - 05.2025
High School Diploma -
Clearview Regional High School
Associate of Arts - Psychology
Rowan College At Gloucester County