Emiliano Gomez
East Boston ,MA
Summary
Dynamic General Manager with a proven track record at Dalmoros Fresh Pasta, excelling in operational efficiency and inventory management. Bilingual in Spanish and English, I foster teamwork and maintain high standards of cleanliness. Recognized for implementing cost-saving measures and enhancing customer satisfaction through effective communication and service excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
General Manager
Dalmoros Fresh Pasta
Cambridge, MA
2024 - 01.2026
- Led daily operations to ensure high-quality production of fresh pasta products.
- Developed and implemented operational strategies to enhance efficiency and reduce waste.
- Managed inventory control, optimizing stock levels and minimizing spoilage.
- Trained and mentored staff on best practices for production and food safety compliance.
- Analyzed sales data to inform menu adjustments and promotional strategies.
- Fostered strong relationships with suppliers to negotiate favorable terms and secure quality ingredients.
- Streamlined workflows, resulting in improved turnaround times for customer orders.
- Oversaw budgeting processes, ensuring alignment with financial goals and operational efficiencies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Food Service Worker
1928 Italian Cuisine
Boston, MA
03.2024 - 05.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Implemented waste reduction strategies, contributing to cost savings.
- Conducted daily equipment checks to ensure operational efficiency.
- Enhanced team efficiency with streamlined food preparation processes.
- Greeted customers and answered inquiries regarding menu items and specials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared and assembled food orders in accordance with restaurant standards.
- Observed diners to respond to additional requests and determine when meal completed.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Collaborated with team members to ensure timely service during peak hours.
- Operated kitchen equipment safely while adhering to food safety regulations.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Optimized food presentation to enhance customer dining experience.
- Managed inventory levels to prevent shortages and reduce waste.
- Monitored food quality and freshness throughout day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Food Service Worker
Davio's Restaurant
Cambridge, MA
03.2002 - 02.2008
- Prepared and assembled food orders in accordance with restaurant standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to ensure timely service during peak hours.
- Operated kitchen equipment safely while adhering to food safety regulations.
- Provided exceptional customer service by addressing guest inquiries and concerns promptly.
- Trained new staff on proper procedures for food preparation and sanitation practices.
- Implemented efficient workflow strategies to enhance overall operational effectiveness.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Managed inventory levels to prevent shortages and reduce waste.
- Optimized food presentation to enhance customer dining experience.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Utilized POS system to receive and process food and beverage orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
High School Diploma -
El Rosario
Medellin, Colombia 11.1995
Skills
Am bilingual Spanish and English speaker
POS Skills
Honestly person
Very respectful
Responsibility whit my job
Team work
On time
Very organized
Very clean work and work areas
Inventory’s
Orders ( supplies)
Certification
. Food Protection Manager Certification Examination.
. Servsafe allergens
Timeline
Food Service Worker
1928 Italian Cuisine
03.2024 - 05.2025
Food Service Worker
Davio's Restaurant
03.2002 - 02.2008
General Manager
Dalmoros Fresh Pasta
2024 - 01.2026
High School Diploma -
El Rosario