Summary
Overview
Work History
Education
Skills
Timeline
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Emiliano Torres

Albuquerque

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through expert customer service and effective problem-solving skills. At Hibbetts Sports, excelled in utilizing persuasive selling techniques and maintaining high visual standards, significantly contributing to store performance. Skilled in cash handling and teamwork, demonstrating flexibility and a goal-oriented approach in fast-paced retail environments.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hibbetts Sports
02.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Restaurant Busser

K-Bob's Steakhouse
01.2019 - 08.2022
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Sales Associate

Del Norte Pharmacy
05.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in inventory management, ensuring stock levels were maintained for efficient pharmacy operations.
  • Maintained a clean and organized sales area, contributing to a professional and welcoming store environment.

Education

Biology

Central New Mexico Community College
Albuquerque, NM

High School Diploma -

Robertson High School
Las Vegas, NM
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Store opening and closing
  • Sales training
  • Payment processing
  • Cleaning techniques
  • Display setup

Timeline

Sales Associate

Hibbetts Sports
02.2021 - 08.2022

Sales Associate

Del Norte Pharmacy
05.2019 - 02.2021

Restaurant Busser

K-Bob's Steakhouse
01.2019 - 08.2022

Biology

Central New Mexico Community College

High School Diploma -

Robertson High School

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Emiliano Torres