Emilie Bownds
Licensed Esthetician
Cedar Park,TX
Summary
Territory Sales Manager that has 14 years experience in the aesthetic and skin care industry. Expert in business development and client relationships. Exceptional sales and communication skills. Proficient in utilizing social media platforms to market services and for networking purposes. Leader in training protocols and aesthetic treatments. Detail oriented, driven to meet sales goals and quotas. Problem solver that creatively uses professional resources to achieve success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Young Pharmaceuticals
Austin
09.2022 - Current
- Rookie of the year award.
- Growth track record of increasing overall territory sales.
- Post sales support and employee training.
- Contributed to event marketing, sales and brand promotion.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consulted with businesses to supply accurate product and service information.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Aesthetician/Cosmetic Sales Concierge
Austin Plastic Surgeon
05.2021 - 09.2022
- Meet quotas for monthly surgical consultations that are booked (60-80 new consults monthly). Met 133% over most recent goal.
- Increase overall retention and new patients of med spa; met 181% over most recent goal.
- Filled in as on call esthetician when there was a call in or on weekends.
- Create ways to up-sell and introduce spa services and products that include various devices and product lines
- Work in a fast paced medical and spa environment for two extremely busy plastic surgeons
- Room patients, clean rooms, book consultations and all appointments for clinic and spa
- Work to promote different rewards programs for different product lines to increase patient retention
- Follow up and track leads using My Med Leads CMR
- Utilize Symplast EMR and Weave communications system
- Report to supervisor and email all tasks completed at the end of each shift
Lead Sales Associate
It’s A Secret Med Spa
Austin, TX
09.2019 - 06.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Delivered excellent customer service for repeat business and referrals.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Education
Neurotoxin Injector
Texas Lasers And Aesthetics Training Academy
Austin, TX2018
Laser Technician
Texas Lasers And Aesthetics Training Academy
Austin, TX2015
Aesthetician
Avenue Five Institute
Austin, TX2011
Austin Community College
Austin, TX2010
Skills
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Loyalty Programs
- Team Goals
- Employee training and development
- Sales expertise
- Skin rejuvenation
- Spa retail sales
Certification
- Licensed Laser Hair Removal Technician
- Licensed Esthetician
- Certified in Neurotoxin Injections
Accomplishments
Rookie Of The Year 2024
Timeline
Territory Sales Manager
Young Pharmaceuticals
09.2022 - Current
Aesthetician/Cosmetic Sales Concierge
Austin Plastic Surgeon
05.2021 - 09.2022
Lead Sales Associate
It’s A Secret Med Spa
09.2019 - 06.2021
Neurotoxin Injector
Texas Lasers And Aesthetics Training Academy
Laser Technician
Texas Lasers And Aesthetics Training Academy
Aesthetician
Avenue Five Institute
Austin Community College