Emilie Kircher
Naperville,IL
Summary
Proven track record in enhancing customer satisfaction and fostering child development, demonstrated during roles at Olive Garden and Health Track Sports and Wellness. Skilled in customer service and child supervision, adept at creating nurturing environments and driving sales through exceptional service. Achieved consistent positive feedback by leveraging strong multitasking abilities and relationship-building skills.
Offering compassionate and patient demeanor with genuine interest in child development and care, ready to learn and grow in this environment. Brings ability to quickly understand and implement child safety protocols and educational activities. Ready to use and develop organizational and communication skills as an RBT
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Olive Garden
02.2024 - 08.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Completed daily side work and opening and closing duties without fail.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Advised customers about special offerings and menu items to help drive sales.
Childcare Provider
Health Track Sports and Wellness
12.2022 - 10.2023
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
High School Diploma -
Saint Francis High School
Wheaton, IL05-2024
Skills
- Customer Service
- Strong multitasking
- Meal Preparation
- Age-Appropriate Activities
- Active Learning
- Cleanliness and hygiene
- Conflict Resolution
- Complex Problem-Solving
- Child Supervision
- Childcare
- Assertiveness
- Relationship Building
- Judgment and Decision Making
- Patience and Empathy
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