Emilie Newsom
Tomball,TX
Summary
Dynamic and customer-focused Sales Associate with a proven track record at James Avery Artisan Jewelry. Skilled in cash handling and delivering exceptional service, I excel in building relationships that drive repeat business. Reliable and punctual, I thrive in high-pressure environments, consistently enhancing customer satisfaction through effective problem-solving and teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
James Avery Artisan Jewelry
2024.10 - 2025.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Front of House Employee
Chick Fill A
2023.04 - 2023.08
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
High School Diploma - General Studies
Farmington High School
Farmington, UT05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Money handling
- Cash register operation
Timeline
Sales Associate
James Avery Artisan Jewelry
2024.10 - 2025.03
Front of House Employee
Chick Fill A
2023.04 - 2023.08
High School Diploma - General Studies
Farmington High School
Certification
CNA Certificate