Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emilie Shahvosian

Glendale,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

A1 Shredding & Recycling
08.2022 - 08.2023


  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

GED -

Glendale Community College
Glendale, CA
06.2025

High School Diploma -

Herbert Hoover High School
Glendale, CA
06.2023

Skills

  • Documentation
  • Client Relations
  • Customer Relations
  • Administrative Support
  • Money Handling Abilities
  • Warehousing Functions
  • Clerical Support
  • Critical Thinking
  • Active Listening
  • Customer Service
  • Professional Telephone Demeanor
  • Filing

Languages

Armenian
Professional Working
Spanish
Limited Working

Timeline

Customer Service Representative

A1 Shredding & Recycling
08.2022 - 08.2023

GED -

Glendale Community College

High School Diploma -

Herbert Hoover High School

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Emilie Shahvosian