Emilie Shahvosian
Glendale,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
A1 Shredding & Recycling
08.2022 - 08.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
Education
GED -
Glendale Community College
Glendale, CA06.2025
High School Diploma -
Herbert Hoover High School
Glendale, CA06.2023
Skills
- Documentation
- Client Relations
- Customer Relations
- Administrative Support
- Money Handling Abilities
- Warehousing Functions
- Clerical Support
- Critical Thinking
- Active Listening
- Customer Service
- Professional Telephone Demeanor
- Filing
Languages
Armenian
Professional Working
Spanish
Limited Working
Timeline
Customer Service Representative
A1 Shredding & Recycling
08.2022 - 08.2023
GED -
Glendale Community College
High School Diploma -
Herbert Hoover High School
Similar Profiles
Keisha DonaldKeisha Donald
Shred/Recycle Specialist at Aries Enterprises LLC – Shredding/Recycling CenterShred/Recycle Specialist at Aries Enterprises LLC – Shredding/Recycling Center
Mohammad Hussain MohammadiMohammad Hussain Mohammadi
Office Administrator at A1 Auto RecyclingOffice Administrator at A1 Auto Recycling
Katarzyna CieślakKatarzyna Cieślak
Account Executive at Pulp Confidential ShreddingAccount Executive at Pulp Confidential Shredding