EMILIE SHUPE
Nampa,ID
Summary
Dedicated customer service professional with nearly nine years of experience in cash handling, conflict resolution, and employee training. Proven ability to foster positive guest relationships while ensuring a safe and efficient work environment. Experienced in preparing teams for success during transitions and adapting quickly to changing circumstances.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
DELIVERY DRIVER
DOMINO'S
Boise, ID
01.2026 - 09.2026
- Handled pulling ovens and worked on the makeline
- Resolved customer complaints effectively
- Opened the store with a manager
- Created and completed prep lists
- Counted inventory every other day
- Organized inventory from delivery truck weekly
ASST MANAGER
FIREHOUSE SUBS
Nampa, ID
09.2023 - 12.2025
- Addressed customer issues to enhance satisfaction
- Processed refunds and cash deposits
- Trained new employees
- Worked at multiple store locations to assist staff
SHIFT SUPERVISOR
PAPA MURPHY'S
10.2017 - 03.2020
- Conducted training sessions for new employees
- Processed refunds and managed cash deposits
- Supported inventory management and produce ordering processes
Education
MOUNTAIN VIEW HIGH SCHOOL
Meridian, ID 08.2017 - 05.2021
Skills
- Customer service
- Customer focus
- Detail orientation
- Efficiency
- Dependability
- Flexibility
- Accountability
- Patience
Timeline
DELIVERY DRIVER
DOMINO'S
01.2026 - 09.2026
ASST MANAGER
FIREHOUSE SUBS
09.2023 - 12.2025
SHIFT SUPERVISOR
PAPA MURPHY'S
10.2017 - 03.2020
MOUNTAIN VIEW HIGH SCHOOL
08.2017 - 05.2021