Emilie Van Rite
De Pere,WI
Summary
Dynamic and detail-oriented professional with a proven track record at Old Chicago Pizza, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through effective communication and efficient multitasking. Skilled in payment processing and adept at managing high-pressure situations, ensuring a seamless dining experience for all customers. Always bringing positivity, dependability, and confidence into my career. Getting things done is something you can count on me for.
Overview
2
2
years of professional experience
Work History
Host
Old Chicago Pizza
03.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
Cashier
TJ Maxx, TJX Companies
08.2023 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
De Pere High School
De PereSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Professional appearance
- Foreign language skills
- Customer engagement
- Order accuracy
- Phone etiquette
- Payment processing
- Flexible and adaptable
- Adaptable to change
- Detail-oriented
- Task prioritization
- Greeting guests
Additional Information
I am a competitive dancer at All That Dance Inc. I have been dancing since the age of three because it has become such a passion of mine. I am graduating high school this May of 2025. I plan to attend the University of Wisconsin Steven’s Point next fall, but I am currently undecided on my major. I love traveling, shopping, coffee, hanging out with my friends, and spending time at home with my family.
Languages
Spanish
Elementary
Timeline
Host
Old Chicago Pizza
03.2024 - Current
Cashier
TJ Maxx, TJX Companies
08.2023 - 12.2023
De Pere High School
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