Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilio Diaz-Robles

Oakland,CA

Summary

Highly motivated individual committed to expanding knowledge .Focus is to obtain skill and experience through employment to make a positive change in the world. Seeking opportunities of becoming an essential part of a team to provide support and input to improve quality of services.

Overview

3
3
years of professional experience

Work History

Medical Support Assistant

Ansible Government Solutions
San Francisco, CA
10.2022 - 01.2024

• Spearheaded efforts to ensure strict adherence to HIPAA regulations by implementing robust protocols.

• Smoothly adapted to different roles, ensuring efficient operations and top-notch patient care in any setting.

• Received positive feedback from peers and supervisors for outstanding crisis management skills and dedication

to patient care.

• Cultivated a collaborative environment through proactive resolution of over 50 workplace challenges and active participation in team efforts.

• Thoroughly provided guidance and support to facilitate new staff onboarding process.

Administrative Assistant

Kairo’s Power
Alameda, CA
07.2022 - 09.2022

• Established communication channels with executive staff to align operational activities with

organizational objectives.

• Recognized by management for contributions to cost savings and operational effectiveness, driving

organizational success through technology integration.

• Mitigated security risks and maintained compliance with safety regulations, contributing to a positive

organizational reputation.

• Recognized for setting priorities, meeting deadlines, and maintaining meticulous attention to detail.

Medical Receptionist

Tiburcio Vasquez Health Center
Union City, CA
03.2021 - 09.2021

• Demonstrated exceptional versatility in managing patient flow across diverse medical specialties.

• Proficiently handled patient billing procedures, ensuring accurate invoicing and providing diverse payment

options.

• Verified Medi-Cal coverage details and assisted patients in completing applications for temporary Medi-Cal

insurance, collaborating closely with in-clinic eligibility services.

• Excelled in time management, balancing multiple responsibilities to meet deadlines and support team

objectives.

• Thoroughly provided guidance and support to facilitate new staff onboarding process.

Registered Behavior Technician

Kadiant
Oakland, CA
08.2020 - 03.2021

• Implemented robust data management systems, contributing to accurate analysis and informed decision-

making regarding client care plans.

• Acknowledged for proactive engagement in professional development and commitment to evidence-

based practices in ABA therapy.

• Praised for calm demeanor and ability to maintain composure in challenging circumstances, ensuring the

safety and well-being of clients and team members.

• Held certification as a Behavior Analysis Technician, specializing in providing in-home services for youth with (ASD).

Education

Bachelor of Arts - Communication Studies

San Francisco State University
San Francisco, CA
05.2024

Associate of Arts - Liberal Arts And General Studies

Chabot College
Hayward, CA
05.2019

Skills

  • Detail Oriented
  • Customer Service
  • Bilingual: Fluent Spanish and English
  • Team Leader
  • Interpersonal skills including written / oral communication
  • Microsoft Outlook, Word, and Excel

Timeline

Medical Support Assistant

Ansible Government Solutions
10.2022 - 01.2024

Administrative Assistant

Kairo’s Power
07.2022 - 09.2022

Medical Receptionist

Tiburcio Vasquez Health Center
03.2021 - 09.2021

Registered Behavior Technician

Kadiant
08.2020 - 03.2021

Bachelor of Arts - Communication Studies

San Francisco State University

Associate of Arts - Liberal Arts And General Studies

Chabot College
Emilio Diaz-Robles