Emilio Montalvo
Eagle Pass
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
District Manager
Matador Men's Grooming
San Antonio, TX
09.2021 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Barber
Matador Men's Grooming
San Antonio, TX
09.2021 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Lead Pipe Layer
Chavarrias Plumbing
Eagle Pass, TX
03.2020 - 08.2021
- Trained new team members on proper pipe laying techniques, improving overall team efficiency and quality of workmanship.
- Developed strong relationships with suppliers, resulting in timely delivery of materials at competitive prices.
- Installed and repaired wet and dry utility pipe, sanitary and storm water sewer structures and pipe systems.
- Reduced project completion time through effective communication with team members and proper allocation of resources.
- Monitored fellow workers to promote safety and productivity.
- Achieved high levels of customer satisfaction through consistent attention to detail, professionalism, and adherence to project specifications.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX06-2017
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Attention to detail
- Customer relations
- Team development
- Multi-unit management
Timeline
District Manager
Matador Men's Grooming
09.2021 - Current
Barber
Matador Men's Grooming
09.2021 - Current
Lead Pipe Layer
Chavarrias Plumbing
03.2020 - 08.2021
High School Diploma -
Eagle Pass High School