Emilio Rendon
El Paso,USA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
West Texas Chophouse
06.2024 - Current
- Delivered fine dining service quality in a high-volume steakhouse, ensuring a memorable dining experience that resulted in consistently positive guest feedback and repeat business
- Demonstrated extensive knowledge of menu items and wine pairings, effectively upselling specials and increasing average check totals by 20%
Bartender
SushItto
05.2024 - 08.2024
- Crafted and served a variety of classic and specialty cocktails, with a focus on fresh, seasonal ingredients to complement sushi and light fare
- Delivered exceptional customer service in a fast-paced environment, balancing bar duties with guest engagement to enhance the dining experience
Shift Manager
Starbucks Coffee Company
05.2021 - 05.2024
- Supervised a team of baristas, fostering a collaborative environment that improved team performance and achieved a 20% increase in customer satisfaction scores
- Cultivated strong customer relationships through exceptional service and personalized interactions, contributing to a loyal customer base and consistently high sales figures
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX05-2026
Skills
- Multitasking
- Customer service
- Cash management
- Guest engagement
Languages
Spanish
Professional Working
Timeline
Server
West Texas Chophouse
06.2024 - Current
Bartender
SushItto
05.2024 - 08.2024
Shift Manager
Starbucks Coffee Company
05.2021 - 05.2024
Bachelor of Arts - Psychology
The University of Texas At El Paso
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