Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Emilio Rodriguez

Orlando

Summary

I am a college student studying Computer Science and would like to gain work experience in tech related fields. I am currently taking a hiatus from my studies so my schedule is very open and flexible. I have experience with customer support and sales. I am also tech literate and know how to use computers in both hardware and software fronts. For any experience I lack, I am willing and able to learn quickly.

Overview

1
1
year of professional experience

Work History

Sales Associate

HomeGoods
05.2021 - 01.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Northern Highlands Regional High School
Allendale, NJ
06-2019

Skills

  • Customer service
  • Product promotions
  • Reading comprehension skills
  • Flexible schedule
  • Sales training
  • Listening skills
  • Meeting deadlines
  • Problem-solving
  • Written and oral communication skills
  • Multi-tasking strength
  • Calm demeanor

Software

I have an intermediate understanding of coding languages

I know how to navigate computer operating systems

Timeline

Sales Associate

HomeGoods
05.2021 - 01.2022

High School Diploma -

Northern Highlands Regional High School

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Emilio Rodriguez