Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emillea Fleming

Dickinson

Summary

Dynamic Restaurant Manager with a proven track record at Pizza Ranch Buffet, excelling in customer engagement and staff management. Enhanced guest experiences through proactive feedback implementation and conflict resolution. Skilled in POS system operation, ensuring efficient operations and a positive work environment, consistently delivering exceptional service and quality.

Dedicated, hardworking management professional with extensive daily planning and operations experience.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Pizza Ranch Buffet
02.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Education

Dickinson High School
Dickinson, ND

Skills

  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Organization and prioritization
  • Adaptable
  • Supervisory skills
  • Conflict resolution techniques
  • Stable work history

Timeline

Restaurant Manager

Pizza Ranch Buffet
02.2021 - Current

Dickinson High School

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