Emily Ahrendt
Summary
Motivated health science student with strong communication, teamwork, and organizational skills. Seeking to apply academic knowledge and contribute effectively in a professional healthcare, or related, environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Sales Manager
AutoZone
Woodland, California
02.2023 - Current
- Assisted with scheduling, inventory, and daily store operations to keep the store running efficiently.
- Supervised and supported team members to ensure a smooth workflow.
- Managed stock levels and maintained store organization to support accuracy and store standards.
- Trained new team members on product knowledge, sales techniques, and expectations.
- Resolved customer concerns promptly and professionally, ensuring positive outcomes.
Customer Experience Manager
Michaels Craft Store
Woodland, California
11.2022 - 02.2023
- Led and supported front-end staff, including cashiers, sales floor associates, and seasonal employees.
- Addressed and resolved customer concerns efficiently to maintain satisfaction and trust.
- Managed end-of-day procedures, including cash handling, inventory recovery, and preparing the store for the next day.
- Coached staff on procedures and best practices for providing high-quality service.
Team Member
Michaels Craft Store
Woodland, California
06.2022 - 11.2022
- Delivered fast and friendly customer service at checkout.
- Helped customers locate products, and provided solutions to meet their needs.
- Assisted with merchandise organization and maintained store appearance.
Education
Bachelor of Science - Health Sciences
California State University, Sacramento
Sacramento, CA12-2026
Skills
- Customer service
- Team collaboration
- Multitasking and organization
- Conflict resolution
- Scheduling coordination
- Bilingual - Proficient in Spanish
- Time management
Certification
Basic Life Support (BLS) certification - National CPR Foundation, expires 12/23/27
Timeline
Parts Sales Manager
AutoZone
02.2023 - Current
Customer Experience Manager
Michaels Craft Store
11.2022 - 02.2023
Team Member
Michaels Craft Store
06.2022 - 11.2022
Bachelor of Science - Health Sciences
California State University, Sacramento