Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Allen

Saint Augustine,Florida

Summary

Dynamic sales associate with a proven track record at Pinch A Penny Pool Patio Spa, excelling in customer service and money handling. Skilled in fostering relationships that drive repeat business and implementing strategies that enhance store performance. Recognized for problem-solving abilities and effective teamwork in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Sales Associate

Pinch A Penny Pool Patio Spa
06.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Treat Team Member

Ritas Coney Ice And Frozen Custard
02.2023 - 09.2023
  • Implemented successful strategies for reducing waste by effectively managing portion sizes and ingredient usage.
  • Trained new team members on proper treat preparation techniques, company policies, and safety protocols.
  • Participated in team meetings to share ideas and suggestions for improving overall store performance, leading to increased sales and customer satisfaction.
  • Demonstrated product knowledge to assist customers in making informed decisions about their treat selections.
  • Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
  • Assessed customer preferences based on feedback provided during interactions, adjusting offerings accordingly to maximize appeal.

Education

No Degree -

Saint Johns River College
Saint Augustine

High School Diploma -

Saint Johns Virtual School
Saint Augustine, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Money handling
  • Client service

Timeline

Treat Team Member

Ritas Coney Ice And Frozen Custard
02.2023 - 09.2023

Sales Associate

Pinch A Penny Pool Patio Spa
06.2019 - Current

No Degree -

Saint Johns River College

High School Diploma -

Saint Johns Virtual School

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