Emily Andrade Clayton
Tyler,TX
Summary
Professional and personable, well-suited for roles requiring frequent customer interaction and relationship building. Understanding of sales principles and customer service techniques, paired with effective communication and organizational skills. Focused on delivering positive customer experiences and exceeding sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dillard's
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with roughly 50 customers daily to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
English Teacher
KNN Idiomas
10.2020 - 09.2023
- Developed 150+ innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Education
High School Diploma -
EEB José Bonifácio
Pomerode, SC, Brazil12.2022
Skills
- Customer service
- Upselling and cross selling
- POS system operation
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Problem-solving skills
- Exceptional customer service
- Relationship building
- Sales goals attainment
- Money handling
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Dillard's
10.2023 - Current
English Teacher
KNN Idiomas
10.2020 - 09.2023
High School Diploma -
EEB José Bonifácio
Similar Profiles
Crystal SnorekCrystal Snorek
Clearance Assistant Manager at Dillard'sClearance Assistant Manager at Dillard's
Avery FehrenbachAvery Fehrenbach
Sales Specialist at Dillard'sSales Specialist at Dillard's
Kristian LyonsKristian Lyons
Business Manager / Visual Merchandiser at Dillard'sBusiness Manager / Visual Merchandiser at Dillard's