Emily Arlo
Hyde Park,NY
Overview
7
7
years of professional experience
Work History
Court Appointed Special Advocate
Mental Health America- Dutchess County
03.2021 - Current
- Testified in court and provided voice for abused and neglected children.
- Provided assessments and made recommendations to court.
- Observed strict security measures to keep all case information confidential.
- Researched each client's case to become familiarized with his or her background by carefully reviewing available documents.
- Conducted interviews with parents, foster parents, school officials, and other individuals to better understand client's needs.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Kept case files updated, accurate and aligned with requirements.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Created educational materials to convey important information to service recipients.
Chef
Hunky Dory
09.2019 - 11.2020
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Assisted with menu development and planning.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Focused on creating and maintaining a sustainably minded menu
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Developed relationships with local food producers and gardeners.
- Contributed to mutual aid groups distributing food during the pandemic.
Sous Chef
Hart's
09.2017 - 09.2019
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Assisted with menu development and planning.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Participated in food tastings and taste tests.
- Disciplined and dedicated to meeting high-quality standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
Bachelor of Arts - Psychology
SUNY
Saratoga Springs, NY12-2021
Skills
- Case research
- Active learning
- Child advocacy
- Placement recommendation reports
- Relationship building
- Case confidentiality
- Effective communication
- Child representation
- Relationships and rapport
- Analytical reasoning
- Mentorship
- Hospitality service expertise
- Attention to detail
- Problem-solving
- Workflow optimization
Timeline
Court Appointed Special Advocate
Mental Health America- Dutchess County
03.2021 - Current
Chef
Hunky Dory
09.2019 - 11.2020
Sous Chef
Hart's
09.2017 - 09.2019
Bachelor of Arts - Psychology
SUNY
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