Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EMILY ARMSTRONG

Dahlonega,GA

Summary

Goal-oriented individual with a strong focus on perfecting customer service skills in both English and Spanish, tailored to meet individual and community-based needs. Adept at handling objectives and committed to continuous improvement. Known for reliability and a positive attitude, achieved success as a Sales Associate, Food Server, and Student by effectively managing time and balancing priorities.

Overview

5
5
years of professional experience

Work History

Sales Associate

Orangetheory Fitness
03.2024 - Current
  • Organized front desk and lobby to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled credit card transactions efficiently while adhering to company credit card handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Food Server

Chili's Grill & Bar (Brinker International, Inc.)
03.2020 - 05.2024
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Assisted in training new servers, sharing best practices for excellent customer service.

Education

Bachelor's in Marketing - Professional Selling

University of North Georgia, Mike Cottrell College of Business
Dahlonega, GA
12.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Goal-Oriented
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication

Languages

Spanish
Professional Working

Timeline

Sales Associate

Orangetheory Fitness
03.2024 - Current

Food Server

Chili's Grill & Bar (Brinker International, Inc.)
03.2020 - 05.2024

Bachelor's in Marketing - Professional Selling

University of North Georgia, Mike Cottrell College of Business

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EMILY ARMSTRONG