Emily Arocho
Future Educator
Newark,NJ
Summary
I am a high energy person focused on improving my teaching strategies and student understanding of material. I am always eager to help struggling students excel. Not only am I passionate about teaching others but I am always excited to learn more myself.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
United Window And Door Manufacturing
Springfield, NJ
12.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Lead Teacher
Over The Rainbow Early Learning Center
Montclair, NJ
07.2019 - 12.2022
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Created lesson plans
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
Teacher Assistant
Rainbow Child Care Center
Roseland, NJ
07.2018 - 05.2019
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept records of student progress for teachers and parents and made notes on behavior, comprehension, and growth.
Education
High School Diploma -
Technology High School
Newark, NJ 09.2014 - 06.2018
No Degree - Education
Caldwell University
Caldwell, NJSkills
Creative problem solving
Energetic caregiver
Efficient under pressure
Conversant in Spanish
Emotionally supportive
Loves children
Friendly and likeable
CPR and AED Certified
Fast learner
Great at communicating
Enthusiastic
Timeline
Customer Service Representative
United Window And Door Manufacturing
12.2022 - Current
Lead Teacher
Over The Rainbow Early Learning Center
07.2019 - 12.2022
Teacher Assistant
Rainbow Child Care Center
07.2018 - 05.2019
High School Diploma -
Technology High School
09.2014 - 06.2018
No Degree - Education
Caldwell University