Emily Arocho
Future Educator
Newark,NJ
Summary
I am a high energy person focused on improving my teaching strategies and student understanding of material. I am always eager to help struggling students excel. Not only am I passionate about teaching others but I am always excited to learn more myself.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
United Window And Door Manufacturing
Springfield , NJ
12.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Lead Teacher
Over The Rainbow Early Learning Center
Montclair , NJ
07.2019 - 12.2022
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Created lesson plans
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
Teacher Assistant
Rainbow Child Care Center
Roseland , NJ
07.2018 - 05.2019
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept records of student progress for teachers and parents and made notes on behavior, comprehension, and growth.
Education
High School Diploma -
Technology High School
Newark, NJ 09.2014 - 06.2018
No Degree - Education
Caldwell University
Caldwell, NJSkills
Creative problem solving
Timeline
Customer Service Representative
United Window And Door Manufacturing
12.2022 - Current
Lead Teacher
Over The Rainbow Early Learning Center
07.2019 - 12.2022
Teacher Assistant
Rainbow Child Care Center
07.2018 - 05.2019
High School Diploma -
Technology High School
09.2014 - 06.2018
No Degree - Education
Caldwell University
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