Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Barry

Pompton Lakes,NJ

Summary

Lead and direct pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient, and diligent about preventing errors.

Overview

22
22
years of professional experience

Work History

Pharmacy Operations Manager

Walgreens Boots Alliance
Hillsdale, NJ
09.2024 - Current
  • Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.
  • Trained pharmacy interns and newly hired technicians.
  • Administered vaccines to immunize patients against communicable diseases.
  • Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
  • Worked closely with store manager to maintain day-to-day operations.
  • Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
  • Resolved customer complaints promptly while maintaining a high level of professionalism.
  • Communicated with patients with compassion while keeping medical information private.

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
Kinnelon, NJ
03.2021 - 09.2024
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Provided customer service to patients regarding their prescription medications.
  • Participated in continuing education programs designed to enhance job knowledge.
  • Operated cash registers to accept payments from customers.
  • Provided support for pharmacists during drug distribution activities.
  • Answered telephones to respond to questions or requests.
  • Prepared reports detailing monthly purchasing data for review by management.
  • Ordered prescription refills as requested by physicians or authorized personnel.
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Processed insurance claims and resolved issues with coverage and payment.

Lead Pharmacy Technician

Shoprite Pharmacy
Oakland, NJ
04.2003 - 02.2021
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Education

High School Diploma -

Irvine High School
Irvine, CA
06-2000

Skills

  • Drug utilization review
  • Medication dispensing
  • Patient counseling
  • Workflow optimization
  • Performance metrics
  • Pharmacy operations management
  • Training and mentoring
  • Immunizations
  • Medication therapy management

Timeline

Pharmacy Operations Manager

Walgreens Boots Alliance
09.2024 - Current

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
03.2021 - 09.2024

Lead Pharmacy Technician

Shoprite Pharmacy
04.2003 - 02.2021

High School Diploma -

Irvine High School

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Emily Barry