Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Blom

Minneapolis,MN

Summary

Dynamic Program Manager with a proven track record, excelling in regulatory compliance and performance monitoring. Enhanced program efficiency and customer satisfaction through effective communication and strategic resource management. Skilled in budgeting and team management, advocating for affordable housing solutions while ensuring high-quality standards across diverse programs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Manager

CommonBond Communities
09.2024 - Current
  • Monitored compliance with organizational policies, ensuring quality standards were consistently met across programs.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • HUD Section 42 & Tax Credit Program Compliance
  • Senior & Disabled Housing
  • Increased customer satisfaction through effective communication of program goals and expectations.

Property Manager

Bader
12.2022 - 09.2024
  • Managed tenant communications, ensuring timely responses and resolution of concerns.
  • Market Rate & Student Housing
  • Assisted in lease agreement preparation, ensuring compliance with legal standards and policies.
  • Facilitated move-in/move-out processes, ensuring adherence to procedures and smooth transitions for tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

Program Manager

Volunteers of America MN
06.2019 - 12.2022
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Maintained HUD Program Compliance for all Section 42 & State regulated Tax credit programs
  • Disabled & Senior Housing
  • Assisted low-income families in accessing affordable housing options through knowledge of subsidy programs and eligibility requirements.
  • Advocated for affordable housing solutions, ensuring all residents have access to safe, decent living conditions.

Education

Minneapolis Community And Technical College
Minneapolis, MN

High School Diploma -

Richfield High
Richfield
06-2013

Skills

  • MS office applications
  • Team management
  • Operations management
  • Budgeting and resource management
  • Program reviews
  • Performance monitoring
  • Resource management
  • Regulatory compliance
  • Vendor management
  • OSHA compliance
  • Adobe applications
  • Talent recruitment

Certification

  • PgMP - Program Management Professional

Timeline

Program Manager

CommonBond Communities
09.2024 - Current

Property Manager

Bader
12.2022 - 09.2024

Program Manager

Volunteers of America MN
06.2019 - 12.2022

Minneapolis Community And Technical College

High School Diploma -

Richfield High