Emily Boyd
Bowling Green,KY
Summary
Results-driven assistant with expertise in data entry and database management. Known for effective communication and attention to detail, contributing to successful team dynamics and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
HOA Administrative Assistant
Club Tampa Palms
06.2023 - 06.2026
- Coordinated scheduling and logistics for club events, enhancing operational efficiency.
- Managed member communications through mail and phone, ensuring timely responses and engagement.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Onboarded new employees through comprehensive training programs
Seasonal Customer Service Sales Representative
Hollister.Co
06.2025 - 10.2025
- Provided exceptional customer service, resolving inquiries and enhancing overall customer satisfaction.
- Assisted customers with product selection.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Operate a POS system efficiently to handle sales, returns, and customer inquiries.
- Contributed to postitive team environment and achieved my daily goals.
Escrow Assistant- Remote
Fidelity National Title Insurance Company
04.2021 - 08.2022
- Coordinate closing appointments and verify secure wire instructions.
- Insure escrow requirements are met by reviewing lender and client instructions.
- Managed escrow files with meticulous attention to detail, maintaining accurate records for all transactions.
- Manage data entry for transfers and record keeping.
Education
Bachelor of Science - Business Administration And Management
Florida College
Tampa, Fl05-2026
Associate of Arts - Business Administration And Management
Florida College
Tampa, FL05-2024
High School Diploma -
Celebration High School
Celebration, FL05-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Canva
- Google Drive
- Microsoft Excel and Office
- Phone Etiquette
- Clerical support
- Reliable
Timeline
Seasonal Customer Service Sales Representative
Hollister.Co
06.2025 - 10.2025
HOA Administrative Assistant
Club Tampa Palms
06.2023 - 06.2026
Escrow Assistant- Remote
Fidelity National Title Insurance Company
04.2021 - 08.2022
Bachelor of Science - Business Administration And Management
Florida College
Associate of Arts - Business Administration And Management
Florida College
High School Diploma -
Celebration High School