Emily Boynton
Ann Arbor,MI
Summary
Performance-driven individual with seven years of combined professional and personal experience in animal care, as well as years in customer service. Friendly and upbeat personality, always willing to learn new things, and dedicated team player. More than willing to jump in and do some dirty work! Team-oriented with a 'lending a helping hand' mentality.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Animal Friends Veterinary Hospital
Canton, MI
11.2020 - 06.2022
- Check clients in/out
- Restrain and stabilize animals during examination and treatment to prevent injuries.
- Assist veterinarians in examining animals and identifying behavioral changes or clinical symptoms suggesting illness or injury.
- Support veterinarians in disease management and mitigation procedures.
- Administer injections to variety of exotic animals and perform blood draws via cephalic vein in dogs.
- Document and track treatment activities.
- Monitor animals' recovering from surgery and notified veterinarians of behavioral changes.
- Operate radiograph equipment.
- Stock treatment rooms with appropriate supplies, schedule appointments, answer phones and process customer payments to boost office efficiency.
- Educate clients and public on animal health, treatment protocols and general procedures.
- Consult with clients regarding exotic animal husbandry to gather information to assist in health diagnostics
- Offer "herpetological consultations" via phone or email
Animal Husbandry Internship
The Creature Conservancy
Ann Arbor, MI
12.2021 - 03.2022
- Prepared individual animals' diets whilst paying close attention to dietary needs/restrictions
- Promoted optimal animal health by feeding and watering on regular schedule
- Provided humidity and proper drip water to reptiles that needed it
- Cleaned enclosures to ensure sanitary environment for animals
- Observed animals for any changed in behavior or any signs of illness
- Provided enrichment for animals by creating mentally stimulating toys/objects
- Played a part in crate/target training with individual animals
- Spent time with individual animals to get to know their own behaviors and body language
- Stocked fridges/food storage bins when necessary
- Educated the public about individual animals during open hours
Sales Associate/Animal Caretaker
House of Pets Inc.
Garden City, MI
11.2017 - 10.2020
- Worked as cashier, creating a friendly, welcoming environment for satisfactory customer experience
- Recommended products based on vast, updated knowledge and personal experience
- Answered incoming telephone calls to provide information about pet care, products, services, store hours, and policies
- Assisted customers in choosing the right pet for themselves and set up a proper living environment for their new family member
- Responsible for closing out the registers and locking up the store at end of shift
- Maintained many enclosures for dozens of different animal species, including canines, felines, small animals (rodents, rabbits, chinchillas, etcetera), birds, large variety of reptiles, amphibians, and fish
- Focused on cleanliness and sanitation for all individual animals and for the facility
- Assessed animal health based on experience-related knowledge and helped determine if veterinary care was required
- Researched new animal species to ensure proper care was provided at all times under care of the store
Wait Staff
Fox Run - Erickson Living
Novi, MI
07.2015 - 02.2018
- Implemented sanitary food handling, holding and service protocols
- Set up dining room to meet hospitality and service standards
- Greeted newly seated residents quickly and efficiently.
- Discussed dining menu information to aid in decision process for senior residents
- Checked on guests to verify satisfaction with meals and suggested additional items to enhance dining experience
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage
- Collaborated with host, bus person and cook to efficiently serve food and beverage options
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties
- Rearranged tables and chairs, rolled extra silverware, and properly set tables to prepare for large groups
- Processed residents' payments and provided receipts
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations
Vet Assistant Volunteer
Tail Waggers 1990
Livonia, MI
02.2014 - 03.2016
- Performed post-op removal of intubation tubes and assisted in the waking and vital monitoring of spay/neuter patients
- Properly cleaned and sanitized surgical equipment
- Assisted in keeping facilities clean and sanitized
- Kept track of feeding schedules and provided proper food to animals
- Maintained kennels for canine/feline patients
- Maintained open communication with veterinary staff to ensure proper care for animals
Education
High School Diploma -
Homeschool
Redford, MI05.2016
Environmental Science
Washtenaw Community College
Ann Arbor, MISkills
- Animal care and knowledge
- Exotic animal handling
- Animal behavior study
- Outgoing personality
- Team player
- Dependable
- Excellent communication skills
Additional Information
References available upon request
Timeline
Animal Husbandry Internship
The Creature Conservancy
12.2021 - 03.2022
Veterinary Assistant
Animal Friends Veterinary Hospital
11.2020 - 06.2022
Sales Associate/Animal Caretaker
House of Pets Inc.
11.2017 - 10.2020
Wait Staff
Fox Run - Erickson Living
07.2015 - 02.2018
Vet Assistant Volunteer
Tail Waggers 1990
02.2014 - 03.2016
High School Diploma -
Homeschool
Environmental Science
Washtenaw Community College