Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Buffum

Canastota

Summary

Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar General
06.2022 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Dollar General
08.2022 - 05.2025
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.

Ride Operator

Sylvan Beach Amusement Park
06.2021 - 09.2024
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.

Education

Bachelor of Science - Business And Managerial Economics

SUNY, Oneonta
Oneonta, NY
12-2024

Skills

  • POS system operation
  • Product guidance
  • Friendly and outgoing
  • Exceptional customer service
  • Multi-tasking strength
  • Customer service
  • Customer needs assessment
  • Cash handling
  • Superb time management
  • Money handling
  • Excellent communication skills

Timeline

Sales Associate

Dollar General
08.2022 - 05.2025

Sales Associate

Dollar General
06.2022 - Current

Ride Operator

Sylvan Beach Amusement Park
06.2021 - 09.2024

Bachelor of Science - Business And Managerial Economics

SUNY, Oneonta

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