Emily Chandler
Johnson City,Tennessee
Summary
Proven customer service expert from Gabe's, adept in cash handling and conflict resolution. Demonstrated professionalism and strong work ethic, enhancing customer loyalty and team efficiency. Excelled in fast-paced environments, ensuring high accuracy in transactions and inventory management. Achieved significant improvements in customer satisfaction and operational smoothness.
Overview
2
2
years of professional experience
Work History
Cashier
Gabe's Department Store
08.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Team Member
Wendys Restaurant
09.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Ingles
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Clinical Psychology
East Tennessee State University
Johnson City, TN05-2029
High School Diploma -
Science Hill Highschool
Johnson City, TN01-2025
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Flexible
- Reliable
- Communicative
- Cash handling
- Professionalism and courtesy
- Conflict resolution
Timeline
Cashier
Gabe's Department Store
08.2024 - 01.2025
Team Member
Wendys Restaurant
09.2023 - 11.2023
Cashier
Ingles
06.2023 - 08.2023
No Degree - Clinical Psychology
East Tennessee State University
High School Diploma -
Science Hill Highschool
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