Summary
Work History
Education
Skills
Timeline
Generic

Emily Craig

Columbus,IN

Summary

Dynamic professional with a proven track record in customer engagement and sales enhancement, notably with American Eagle Outfitters, Inc. Excelled in building relationships and leveraging social media marketing to boost brand visibility. Demonstrated exceptional communication skills, driving customer satisfaction and team collaboration. Achieved significant brand recognition through innovative promotional strategies.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Work History

Brand Ambassador

American Eagle Outfitters, Inc
  • .
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Host/ Togo Specialist

Texas Roadhouse Restaurant
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Columbus East High School
Columbus, IN
05.2021

Skills

  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Relationship builder

  • Staff training
  • Social media marketing
  • Sales

Timeline

Brand Ambassador

American Eagle Outfitters, Inc

Host/ Togo Specialist

Texas Roadhouse Restaurant

Columbus East High School
Emily Craig