Emily Davis
Riverside,RI
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Bank Teller
Citizens Bank
08.2021 - 08.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
Education
Associate of Applied Science - Phlebotomy
Health And Home Care Training
Fall River, MA07.2021
Associate of Applied Science - EKG
Health And Home Care Training
Fall River, MA07.2021
High School Diploma -
Middletown High School
Middletown, OH05.2012
Skills
- Customer Needs Assessment
- Financial Transactions
- Customer Relationship Management
- Currency Packaging
- Financial Software
- Money Handling
- Deposit and Withdrawal Management
- Data Inputting
- Account Updating
- Regulatory Compliance
- Customer Relationship Management (CRM)
- Upselling Skills
- Teller Support
Additional Information
Stay at home mom for several years. Looking to advance my career starting with a work from home opportunity. Potential to move into a more standard Banking role as the children get older.
Timeline
Bank Teller
Citizens Bank
08.2021 - 08.2022
Associate of Applied Science - Phlebotomy
Health And Home Care Training
Associate of Applied Science - EKG
Health And Home Care Training
High School Diploma -
Middletown High School
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