Summary
Overview
Work History
Education
Skills
Timeline
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Emily Dearing

Columbia,MO

Summary

Organized and dependable, I am successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals and provide the smoothest and most seamless work environment possible. I also excel at rapidly finding solutions to problems and looking at the big picture to keep peace and calm.

Overview

2
2
years of professional experience

Work History

Server

44 Canteen
07.2023 - Current
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Server/Head Hostess

44 Stone Public House
10.2021 - 07.2023
  • Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.

Education

Associate of Arts - General Studies

Moberly Area Community College
Moberly, MO
05.2025

High School Diploma -

Rock Bridge Sr. High School
Columbia, MO
05.2021

Skills

  • Cool Under Pressure
  • Warm and Friendly
  • Multitasking Extraordinare
  • Natural Leadership
  • Workflow Coordination
  • Courteous Phone Demeanor

Timeline

Server

44 Canteen
07.2023 - Current

Server/Head Hostess

44 Stone Public House
10.2021 - 07.2023

Associate of Arts - General Studies

Moberly Area Community College

High School Diploma -

Rock Bridge Sr. High School

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Emily Dearing