Summary
Overview
Work History
Education
Skills
Timeline
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Emily Deeran

Naples

Summary

Dynamic and dedicated host with proven expertise at Winthrop Arms Hotel & Restaurant, excelling in customer service and team collaboration. Successfully managed high-pressure situations, enhancing guest satisfaction through effective multitasking and time management. Committed to maintaining a welcoming atmosphere while supporting staff to ensure seamless dining experiences.

Overview

2
2
years of professional experience

Work History

Host

Winthrop Arms Hotel& Restraunt
06.2023 - 01.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

No Degree -

Palmetto Ridge High School
Naples, FL
05-2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host

Winthrop Arms Hotel& Restraunt
06.2023 - 01.2025

No Degree -

Palmetto Ridge High School

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Emily Deeran