Emily Dingess
Zanesville
Summary
Dynamic professional with a proven track record at Target, excelling in financial audits and customer service. Recognized for resolving issues swiftly and enhancing client satisfaction. Strong communication skills and meticulous attention to detail have consistently led to positive outcomes, ensuring seamless operations and fostering trust in every interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
Zanesville
02.2023 - Current
- Facilitated customer returns across diverse products, resolving issues promptly and effectively.
- Managed pick-up orders at service desk and Drive-Up locations to enhance convenience.
- Executed Cash Office procedures, including auditing store safe and processing deposits.
- Oversaw operations of money machine and ensured accuracy in financial transactions.
- Maintained meticulous records for checks and coupon distributions, ensuring accountability.
- Provided exceptional customer service, creating positive shopping experiences for guests.
- Demonstrated integrity and reliability in managing critical financial tasks within store operations.
- Committed to maintaining seamless financial environments through attention to detail.
Personal Shopper
Instacart
Atlanta Metropolitan Area
01.2020 - 11.2024
- Fulfilled client grocery orders promptly and efficiently.
- Transported orders from store to home, consistently arriving early.
- Enhanced communication with clients regarding order issues, achieving high satisfaction.
- Applied skills from Instacart training to select fresh produce and substitute items.
- Maintained personal safety while delivering orders to clients' residences.
Professional Pet Sitter
Rover.com
Atlanta Metropolitan Area
01.2018 - 01.2023
- Addressed and greeted clients in their homes, securing jobs through client-led interviews.
- Demonstrated reliability by staying at clients' residences for extended periods.
- Qualified for Rover's training program, achieving priority placement in client searches.
- Analyzed potential conflicts in pet care and promptly resolved issues with clients.
- Provided personalized care for pets, including feeding and outdoor activities.
- Completed personal tasks for clients while fostering professional relationships through referrals.
- Maintained consistent communication with clients, ensuring updates throughout each job.
- Achieved all five-star reviews on the Rover platform through outstanding service.
Education
Associate of Science - AS - Business Management Technology
Ohio University
Zanesville, OH04-2026
High School Diploma -
Roswell High School
Roswell, GA05.2018
Skills
- Financial audits and cash management
- Communication skills
- Accounting expertise
- Customer service and satisfaction
- Exceptional communication
- Strong empathy
- Data entry
- Customer service
- Issue resolution
Certification
Talking to Customers, LinkedIn
Awards
- Fall 2021 Dean's List, Georgia State University, 08/21
- Summer 2021 Dean's List, Georgia State University, 04/21
- Girl Scout Silver Award, Girl Scouts of Atlanta, 05/14
- Girl Scout Bronze Award, Girl Scouts of Atlanta, 05/12
Languages
Japanese
Limited
Timeline
Guest Advocate
Target
02.2023 - Current
Personal Shopper
Instacart
01.2020 - 11.2024
Professional Pet Sitter
Rover.com
01.2018 - 01.2023
Associate of Science - AS - Business Management Technology
Ohio University
High School Diploma -
Roswell High School