Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily Dyer

Tollesboro,KY

Summary

Driven and adaptable, I excelled at Walmart, enhancing customer satisfaction through exceptional service and efficient problem resolution. My knowledge in computer literacy and building relationships, coupled with a track record of handling customer complaints effectively, underscores my ability to thrive in customer-focused roles.

Overview

2
2
years of professional experience

Work History

Digital Associate

Walmart
Maysville, KY
09.2022 - 08.2024
  • Dispensed and gathered orders by using a mobile scanner.
  • Performed department opening and closing duties as required.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
  • Answered incoming calls promptly and professionally, following established guidelines.
  • Processed returns, exchanges, and refunds in accordance with store policy.

Tanning Consultant

Sun Tan City
Maysville, KY
03.2022 - 06.2022
  • Followed tanning bed cleaning schedule and procedures to maintain cleanliness and sanitation standards.
  • Resolved any complaints from customers promptly using effective problem-solving skills.
  • Earned an additional bonus by building rapport with clients.
  • Efficiently put clients into the correct bed with an accurate time limit.

Education

High School Diploma -

Lewis County High School
Vanceburg, KY
05-2022

Skills

  • Building Relationships
  • Attention to Detail
  • Customer Service
  • Adaptability
  • Computer Literacy
  • Excellent Communication
  • Conflict Resolution

References

References available upon request.

Timeline

Digital Associate

Walmart
09.2022 - 08.2024

Tanning Consultant

Sun Tan City
03.2022 - 06.2022

High School Diploma -

Lewis County High School

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Emily Dyer