Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phaith Assavedo

Tickfaw,LA

Summary

Customer-oriented Manager offering over 10+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates.

Overview

5
5
years of professional experience

Work History

Digital Coach

Walmart
Covington, LA
05.2024 - Current
  • Take care of customers. Handle any concerns they may have.
  • Create plans to improve customer service by following up on customer survey's to ensure customer satisfaction.
  • I am responsible for the talent in my area including recruiting, hiring and development.
  • I identify career paths for associates, determine top talent and staff the team appropriately.
  • Maintaining financial goals set by the company to ensure continued support of shareholders.
  • Teach and train store processes and procedures to ensure the success of my team.
  • Follow up to any attendance exceptions.
  • Place weekly orders for needed supplies.
  • I'm responsible for ensuring compliance on the frontend, with all federal, state, and local regulations.

Academy Coach

Walmart
Denham Springs, LA
10.2019 - 05.2024
  • Conducts training classes in accordance with the block schedule by executing activities; completing additional activities as indicated for example monitoring virtual reality training, overnight teaching and end of day activities.
  • Staying informed on any changes in store processes by working with associates and leaders within their home store.
  • Ensures compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing related actions plans.
  • Conduct visit within facilities in assigned areas to ensure classroom learnings are translating to expected performance of facility processes and reports to facility and catchment leadership.

Education

High School Diploma -

Independence High School Magnet
Independence, LA
05-1995

Skills

  • Problem-solving and conflict resolution
  • Team Training
  • Building Relationships
  • Sales and Goal achievement
  • Performance Improvements
  • Task Delegation
  • Effective Communication

Timeline

Digital Coach

Walmart
05.2024 - Current

Academy Coach

Walmart
10.2019 - 05.2024

High School Diploma -

Independence High School Magnet

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Phaith Assavedo