Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Ehrlich

Los Angeles,California

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Ritrovo
07.2023 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Hip Vegan
07.2020 - 09.2022
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
  • Implemented sanitary food handling, holding and service protocols
  • Trained new team members in cash register operation, stock procedures and customer services
  • Completed opening and closing checklists to facilitate smooth restaurant operations.

Ice Cream Server

Ojai Ice Cream
08.2019 - 07.2020
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained clean and organized workspace, ensuring positive environment for customers and coworkers.
  • Managed food service, food production, sanitation and staff supervision.

Education

B.A. Communication -

University of California Los Angeles
Los Angeles, CA
06.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Menu Memorization
  • Safe Food Handling
  • Beverage Preparation

Certification

  • Food Handlers License, 12/01/21, 12/01/24
  • California ABC Certification, 06/01/23, 06/01/24

Timeline

Server

Ritrovo
07.2023 - 10.2023

Server

Hip Vegan
07.2020 - 09.2022

Ice Cream Server

Ojai Ice Cream
08.2019 - 07.2020

B.A. Communication -

University of California Los Angeles

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Emily Ehrlich