Emily Fuentes
Haltom City,TX
Summary
Proven leader at Express, adept in customer service and merchandise flow, enhances sales through strategic analysis and team coaching. Skilled in conflict resolution and communication, significantly improved customer experience and sales floor efficiency. Expert in leveraging POS systems for seamless transactions.
Overview
3
3
years of professional experience
Work History
Sales Lead
Express
Hurst, TX
06.2022 - 01.2025
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed cash register operations using POS system and processed sales and returns.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Provided training sessions for new employees on sales techniques, procedures.
Education
High School Diploma -
Haltom High School
Haltom City, TX05-2023
Skills
- Customer service
- Conflict resolution
- Communication
- Multitasking
- Teamwork
- Associate coaching
- Floor operations
- Merchandise flow
Timeline
Sales Lead
Express
06.2022 - 01.2025
High School Diploma -
Haltom High School
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