Emily Funkhouser
Winchester,VA
Summary
Accomplished Licensed General Manager with a proven track record of enhancing operational efficiency and exceeding sales targets through strategic P&L management and staff training. Demonstrated expertise in fostering customer relationships and driving profitability, achieving significant market growth and high employee satisfaction.
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Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed General Manager
Visionworks
Herndon, VA
05.2023 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- As a Visionworks Way Ambassador I established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Licensed General Manager
Myeyedr
Harrisonburg, VA
11.2020 - 05.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
Practice Administrator
National Spine And Pain
Winchester, Front Royal, And Martinsburg
08.2017 - 11.2020
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Enhanced patient satisfaction with timely appointment scheduling and organized recordkeeping.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
Licensed General Manager
Myeyedr
Frederick, MD
08.2013 - 08.2017
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
District Technical Manager
Visionworks
Northern Virginia
08.2010 - 08.2013
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Led cross-functional teams for successful product launches, ensuring timely delivery and high-quality results.
- Managed budgets and resources effectively, optimizing resource allocation to maximize project outcomes.
- Implemented robust quality assurance protocols, mitigating risks and ensuring consistent adherence to industry standards.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Fostered a culture of innovation by encouraging creative thinking and supporting new ideas from all team members.
- Managed implementation of new technological improvements resulting in increased efficiency.
Licensed Lab Manager
Lenscrafters
Dulles, VA
07.2000 - 08.2010
- Managed inventory control for chemicals and supplies, ensuring timely restocking and proper disposal of hazardous materials.
- Trained and supervised a team of technicians, fostering an environment of collaboration and continuous improvement.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Coordinated departmental budgets and resource allocation, optimizing lab operations while minimizing expenditures.
- Conducted regular performance reviews for staff members, providing constructive feedback to support professional growth opportunities.
Education
High School Diploma -
James Wood High School
Winchester, VA06.2000
Skills
- P&L Management
- Customer Relationship Management
- Schedule Management
- Staff Supervision
- Quality Management
- Workflow Planning
Certification
Opticians License
Timeline
Licensed General Manager
Visionworks
05.2023 - Current
Licensed General Manager
Myeyedr
11.2020 - 05.2023
Practice Administrator
National Spine And Pain
08.2017 - 11.2020
Licensed General Manager
Myeyedr
08.2013 - 08.2017
District Technical Manager
Visionworks
08.2010 - 08.2013
Licensed Lab Manager
Lenscrafters
07.2000 - 08.2010
High School Diploma -
James Wood High School