EMILY GAN
Los Angeles,United States
Overview
2
2
years of professional experience
Work History
Server/host
Yakuza Sushi
Loranger, LA
01.2020 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Host
Mezhou
Los Angeles, CA
01.2021 - 01.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Certificate - Accounting And Business Management
UCLA Extension
Los Angeles, CA01.2019
Bachelor of Science - Banking And Finance
Raffles College
Singapore07.2017
Skills
- Customer service
Timeline
Host
Mezhou
01.2021 - 01.2022
Server/host
Yakuza Sushi
01.2020 - 03.2022
Certificate - Accounting And Business Management
UCLA Extension
Bachelor of Science - Banking And Finance
Raffles College