Emily Garza
Dollar General
Houston,TX
1
Language
20
years of professional experience
Proven track record in optimizing operations and enhancing customer satisfaction. Skilled in inventory management and conflict resolution, driving sales growth while fostering a collaborative work environment. Committed to achieving results through effective staff training and strategic decision-making.
Work History
Assistant Store Manager
4 Years 6 Months- Assisted in managing daily operations, ensuring efficient workflow and customer satisfaction.
- Coordinated team schedules, optimizing staff allocation for peak store hours.
- Supported inventory management processes, maintaining accurate stock levels and product displays.
- Trained new employees on company policies and operational procedures to enhance performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Kitchen Lead
1 Year 6 Months- Supervised daily kitchen operations to ensure compliance with food safety standards.
- Trained and mentored team members on efficient food preparation techniques.
- Managed inventory levels and coordinated stock replenishment for kitchen supplies.
- Implemented quality control measures to enhance food consistency and presentation.
- Enforced health regulations and sanitation practices throughout the kitchen environment.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
Bakery Manager
14 Years 4 Months- Oversaw daily bakery operations, ensuring product quality and freshness.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Trained staff on baking techniques and food safety protocols to enhance productivity.
- Developed and implemented promotional strategies to increase customer engagement and sales.
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Customer relations
Staff supervision
Task delegation
Goal setting
Workload management
Conflict resolution
Recruiting and interviewing
Sales growth
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Dollar General
02.2022 - CurrentRead More
Kitchen Lead
McDonalds
11.2020 - 05.2022Read More
Bakery Manager
Randalls
03.2006 - 07.2020Read More