Emily Graham
Austin
Summary
Dynamic Territory Sales Manager with high energy levels and passion for customer service and sales. Proven track record of driving sales growth through identifying new business opportunities and execution of strategic sales initiatives. Critical thinker possessing excellent multitasking, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Territory Sales Manager
Philip Morris International, U.S.
10.2023 - Current
- Manage over 200 accounts for leading brands such as ZYN, Longhorn, White Owl, and Game
- Drive territory growth by securing agreements covering 92% of territory, exceeding sales objectives
- Leverage market knowledge to capitalize on emerging opportunities and maintain 74% share of nicotine pouch category
- Negotiate agreements with independents stores, securing #1 product placement in 83% of territory to enhance visibility and sales
Key Holder Manager
Urban Outfitters
09.2023 - 10.2023
- Improve and maximize sales throughout day by analyzing ATV, UPT, conversion rate
- Service lead with strong floor presence, manage projects and employees, communicate store metric targets to staff, oversee and supervise sales floor, adjust floor coverage to maximize efficiency
- Restock missing inventory, ensure availability of all sizes and colors of merchandise
- Perform advanced register functions, count and reconcile tills/ensure float, verify safe funds, log counts, drop off deposits
- Provide oversight of access to secured areas of store, ensure keys to storefront and entrances are secure at closing
- Connect with customers to assist all needs, greet with authenticity, prioritize store experience with customer first mentality
Owner
AnnLian
05.2021 - 05.2023
- Founder and co-owner of online clothing boutique
- Designed and managed website, created and managed social media content, oversaw Shopify storefront
- Digitally reviewed and assessed inventory and management of same on website platform
- Prompt order fulfillment
- Customer service including review of e-mail correspondence and social media direct messages
- Facilitated pickup/merchandise review schedule
- Assisted in financials and taxes, document expenses, costs, and revenues, created projected budget
- Reviewed and assessed necessary supplies and repurchased of same
- Effectively communicated and successfully implemented, managed, and expanded online boutique
- Conceptualized and coordinated location and models for photoshoots
- Reached out and corresponded with local businesses and organizations for pop-up opportunities
Business Intern
LeadAbroad
05.2022 - 06.2022
- Developed creative revenue streams and ideated relevant mediums to promote brand message for non-profit organization
- Profiled suitable influencers and engineered implementation plan for winery
- Identified key target audiences and amplified strong brand narrative
- Proposed oral and visual presentation to clients
Sales Associate
Rodéo Boutique
08.2021 - 04.2022
- Focused on providing excellent customer service skills with a friendly and energetic personality
- Assessed customers’ needs and provided assistance and information on product features
- Built productive trust relationships with customers
- Created engaging content on social media channels
- Assisted in styling customers, including curating tailored clothing for client needs
Co-Media Chair for Formal Recruitment
Kappa Delta
09.2021 - 12.2021
- Directed and filmed spring recruitment marketing video
- Organized video volunteer roles and ensured each participant understood their role for the video
Education
Bachelor of Science - Marketing
Louisiana State University
Baton Rouge, LA05.2023
Timeline
Territory Sales Manager
Philip Morris International, U.S.
10.2023 - Current
Key Holder Manager
Urban Outfitters
09.2023 - 10.2023
Business Intern
LeadAbroad
05.2022 - 06.2022
Co-Media Chair for Formal Recruitment
Kappa Delta
09.2021 - 12.2021
Sales Associate
Rodéo Boutique
08.2021 - 04.2022
Owner
AnnLian
05.2021 - 05.2023
Bachelor of Science - Marketing
Louisiana State University