Emily Greene
Woodlawn,Virginia
Summary
Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Crumbl Cookies
02.2022 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Cashier/Kitchen Hand
Shoppeez Lighthouse Bridge
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
Cashier/Kitchen Hand
Road Rider Market
09.2020 - 08.2021
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed food safety practices and sanitation guidelines.
- Conducted regular inspections of fuel storage tanks, identifying potential hazards or leaks early on to prevent accidents or damage.
Fast Food Worker
Arbys Resturant
03.2020 - 08.2020
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Suggested complementary items to orders to boost sales.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor of Arts - English Literature
East Tennessee State University
Johnson City, TN05.2024
Skills
- Ingredient measuring
- Portion Control
- Customer Needs Assessment
- Sales Records Management
- Hospitality service expertise
- Store Opening and Closing
- Decision-Making
- Goal-Driven
- Customer Satisfaction
- Dedicated Work Ethic
- Punctual and Reliable
- Safe handling
Languages
Spanish
Limited Working
ASL
Limited Working
Timeline
Cashier/Kitchen Hand
Shoppeez Lighthouse Bridge
05.2022 - 08.2022
Bakery Worker
Crumbl Cookies
02.2022 - Current
Cashier/Kitchen Hand
Road Rider Market
09.2020 - 08.2021
Fast Food Worker
Arbys Resturant
03.2020 - 08.2020
Bachelor of Arts - English Literature
East Tennessee State University
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